RETURN AND EXCHANGE POLICY
RETURN AND EXCHANGE POLICY
- We are sure you will be completely satisfied with your purchases.
- Exchange will only be allowed in case the product received is Damaged/ Defective/ Incorrect.
- If the item is Damaged/ Defective/ Incorrect, then you can simply email us within 2 days from the date you receive your products.
- We will respond within 48 hours to serve you the best from our end.
- Product tags must not be removed. Please note: If product tags are removed, the items will be non-exchangeable.
- All purchases will be non-refundable, except in cases where we have been unable to deliver the product within 45 days of placing the order. We will initiate your refund within 3 working days of our confirmation. However, it may take 7-15 working days to get it credited/reflected in your bank or credit card account statement, as this involves inter-bank refund procedures that may take time.
CANCELLATIONS
- Once an order is placed, it can only be canceled within 6 hours of ordering. You can simply email us at Contact@bgs.in. Please mention your Order ID in the email.
- We will credit the full amount in case of a pre-paid order in the original mode of payment.
about us
Founded in 1968 by the late Shri B.M. Gupta, bg’s previously Brij Garments, began as a garments brand rooted in quality and craftsmanship. In 1994—after Shri B.M.Gupta’s passing—his son, Shri Nitin Gupta, diversified the business into jewellery and accessories, marking the start of our journey as pioneers in imitation jewellery in 1994.
With an unwavering commitment to customer satisfaction, exceptional after-sales service, and unmatched quality, bg’s jewellery quickly became the go-to destination for discerning shoppers, leading fashion designers, and industry elites.
Over the years, renowned names such as JJ Valaya, Shantanu & Nikhil, Mandira Wirk, and Manav Gangwani have patronized our collections. Our pieces have also been adorned by celebrated personalities like Amanpreet Wahi, Sonal Chauhan, and Esha Gupta.
For us, Quality always comes before quantity — a philosophy that has been the driving force behind our success. Generations of customers trust us not only for our exquisite jewellery, but also for the strong relationships and high standards we uphold.
After the passing of Shri Nitin Gupta, our legacy now continues under Mrs. Aditi Gupta, who carries forward the same passion and dedication. As we step into the future, we remain committed to delivering timeless, high-quality jewellery that defines elegance and trust.
